Privacy Policy

We collect information that you provide to us directly, for example when you:

• Create an account on FirmaConCerteza.com.
• Update your user profile.
• Perform record searches, download reports, manage subscriptions and update your data.
• Communicate with our customer support team.
• Participate in surveys, studies or special promotions.

When you use the Service, we may automatically collect information such as:

• Device data (model, operating system, browser type).
• IP address and approximate geographic location.
• Activity and usage patterns within the platform.
• Cookies and similar technologies (pixels, local storage, etc.).

We use the collected information for the following purposes:

• Provide, operate and maintain FirmaConCerteza.com services
• Personalize your experience and content.
• Process payments, subscriptions or other transactions.
• Send important notifications about your account or service.
• Detect and prevent fraud, abuse or unauthorized activities.
• Comply with legal or regulatory obligations.
• Generate anonymous statistical reports, improve search algorithms and develop new features.

We process your personal data based on:

• Your express consent.
• The performance of a contract to which you are party.
• Compliance with legal obligations.
• Our legitimate interest in providing a secure and functional service.

We do not sell your personal information. We only share it in the following cases:

• With service providers who assist us in platform operations (e.g., hosting, payments, analytics).
• With your explicit consent.
• When necessary to comply with law, court order or valid government request.
• To protect our rights, property or safety, or those of our users.
• Hosting providers, payment gateways and web analytics services.

We use cookies and similar technologies to:

• Maintain your active session and remember your browsing preferences.
• Analyze service usage and improve functionality.
• Personalize content and ads, if applicable.

When entering FirmaConCerteza.com, you can accept or reject the use of non-essential cookies through our cookie management banner. You can also control cookies from your browser settings.

We implement technical and organizational measures to protect your information, including:

• Data encryption in transit and at rest.
• Strict access control and authentication.
• Continuous security monitoring.
• Regular internal audits.
• Two-factor authentication, monthly database backups and real-time monitoring of unauthorized access.

However, no system is 100% secure. You acknowledge and accept that there are inherent risks in transmitting information over the internet.

Depending on your location, you may have the following rights regarding your personal data:

• Access the information we have about you.
• Request correction of incorrect information.
• Request deletion of your personal data.
• Object to or limit the processing of your data.
• Request portability of your data.
• Withdraw your consent at any time.

To exercise these rights, write to us at soporte@firmaconcerteza.com. We will respond to your request within a maximum of 30 business days, in accordance with applicable legislation.

If you have questions or concerns about this Privacy Policy or how we manage your personal information, you can contact us at:

📧 soporte@firmaconcerteza.com